My wife has an account in Bangalore and we are already working with them for more than six months now. It's got greatly simplified our weekend browsing, no doubts about that. A single halt purchasing most of the goods and scheduled shipping and delivery, types a lot better than other internet sites. The big trouble is the quality of people today Doing the job both equally in shopper care and shipping and delivery. They can hold tests your limitations, regardless of whether you acknowledge late delivery, early shipping and delivery, expired merchandise, spoiled vegetables, faulty card machine, lacking products, cancelled items, swapped merchandise, the list goes on, and everytime It's important to keep reinforcing your expectations and restrictions.
• Now keep track of your orders effortlessly on bigbasket. Introducing 'Get Assistant' to help with anything that you need to know about your Energetic orders. Keep an eye on order position with 'Buy Assistant' suitable from your time it can be put till the delivery at your doorstep!
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Deliberately seeking to fool clients. I placed buy two days back again as well as shipping male contacted me just once to confirm my address. He was only a Modern society away from me and he explained he couldn’t find my deal with and left for one more spot without even informing me. Then i contacted customer treatment and they informed he can not appear now so rescheduled my purchase to following day early morning slot and i obtained affirmation message that i would acquire my grocery in morning slot. Next working day i waited full working day but no phone no phrase from them, infact i tried to Get in touch with them Nonetheless they no response then later final night time in some way phone matured to client treatment plus they explained they misplaced buy so would switch and buy and obtain it sent next working day evening slot !
Check out discussion · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We tried out achieving you in your registered Make contact with details. Even so, there was no reaction from you. Kindly let's know your practical time or alternate cell amount.
Bigbasket acquired Delyver in June 2015 for an undisclosed total. Delyver was an on-line grocery store and its specialty was using area shops to provide groceries to men and women[9]
Look at dialogue · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We tried out achieving you on your registered Get hold of data. Having said that, there was no reaction from you. Kindly let us know your easy time or alternate cellular selection.
Watch discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As discussed, we see there is no challenge. Remember to check and retain us updated Should you be experiencing the any situation now.
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Their typical answers are we will refund with out even understanding what consumer is going through and 2nd we reorder item for yourself but that will be out there in future produce slot which might be a single comprehensive working day. This means you order some thing and watch for 2 days to get a blunder by them.
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Watch discussion · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We could fully grasp your problem. Kindly settle for our honest apologies for that inconvenience caused to you personally. We now have arranged a contact from our team.
View dialogue · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your aspects. We have been getting this checked and can get again for you Soon having an update. Kindly spare us a while.
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Perspective discussion · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are very let down to listen to this. This is unquestionably not the kind of working experience we'd want you to possess.